MORE CLIENTS.
BETTER FOLLOW-UP.
LESS ON YOUR TEAM.
We Handle the Medical Coordination.
Your team has cases to move. We focus on the people behind those cases. Through consistent client follow-up and medical coordination, we take the day-to-day coordination off your team’s plate while keeping your firm updated on your client’s progress.
Our services are FREE to participating Houston personal injury law firms.
How We Support Your Firm
1.
Client Coordination
Your firm connects the client with AAN, and we become their point of contact for ongoing medical coordination and support.
2.
Medical Appointments
We coordinate appointments with participating providers based on location and availability. Medical providers determine all care and treatment.
3.
Client Follow-Up
We handle reminders, missed appointments, rescheduling, check-ins, and ongoing follow-up to help keep clients on track.
4.
Firm Updates
We track the coordination process and keep your team updated on appointments, client progress, records, reports, and issues that need your attention.
“Your team has enough on their plate. Client communication shouldn’t fall behind.”
Your attorneys and case managers should be focused on moving cases forward—not chasing callbacks, coordinating medical appointments, or constantly checking in on clients. AAN becomes an extension of your team, handling the day-to-day coordination and follow-up while keeping your firm updated along the way.
✔ Less Work on Your Team
We handle routine client communication and follow-up.
✔ Keep Clients on Track
We follow up on appointments, missed visits, scheduling issues, and next steps.
✔ Medical Coordination
We coordinate with participating providers and manage the scheduling process.
✔ Stay Updated Without the Chase
We track progress and keep your firm informed without your team having to constantly follow up.
About AAN
AAN was created to make the personal injury process feel less disconnected—for both clients and the teams representing them.
We work alongside Houston personal injury firms and medical providers as a dedicated coordination partner, bringing organization, communication, and real human support to a process with a lot of moving parts.
Our role is simple: help everyone stay connected, help clients feel cared for, and make the process easier to navigate from one step to the next.
Then your detailed service boxes can explain the how. This section explains the who and why, which your page is currently missing.
MEDICAL
COORDINATION
We coordinate clients with participating medical providers based on location and availability. When a treating provider orders additional care—such as imaging, therapy, pain management, or specialist services—we coordinate the next step and keep the process moving.
APPOINTMENT MANAGEMENT
We handle scheduling, confirmations, reminders, missed appointments, and rescheduling. We track upcoming and completed visits so your team doesn’t have to chase down appointment information
RECORDS, REPORTS
& LOP COORDINATION
We follow up on outstanding medical records and reports while helping route LOP documentation between participating providers and your firm. We track what’s pending and follow through with the appropriate parties.
CLIENT CARE
& FIRM VISIBILITY
We stay connected with clients and address concerns throughout the process. Your firm receives regular updates and secure portal access to appointments, coordination status, records, and reports.
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